Write a 3-page reflection using APA7 citation from the following sources including 1 more additional source of your choice. Please ensure you answer the following questions.
Overview
This assignment focuses on the following quadrants of Emotional Intelligence and asks you to reflect on them as a public sector institution leader.
Self-awareness: Making sound decisions requires an individual to understand how their behavior affects judgment, productivity, attitudes, and more. The best leaders are self-aware of their emotions, weaknesses, limitations, and strengths. For example, a manager who isn’t a good delegator but is self-aware of that shortcoming can consciously delegate tasks more and trust the people to whom those tasks have been assigned.Internal awareness isn’t eliminating emotions from decisions but rather allowing them to work with rationality so they don’t subconsciously affect judgment.
Self-Management: Leaders who make impulsive decisions or fail to control their emotions and lash out can quickly lose their subordinates’ respect. Those unregulated moments can undo any rapport you’ve built — and getting it back is never easy. Emotional intelligence breeds self-regulation that prevents moments individuals wish they could take back.
Increased empathy: Emotional intelligence argues that emotionally intelligent individuals understand their emotional states better, allowing them to gauge others’ emotions more accurately. We learned empathy in this course, which places us in our employees’ shoes, leading to more thoughtful and deliberate decisions.
Collaborative communication: Emotional intelligence allows individuals to understand their coworkers. As such, emotionally intelligent leaders can immediately pick up the room’s tone or group and speak honestly and sincerely to match that tone or mitigate unresolved tension.
Questions
From your lens as a public sector leader and from the perspective of an emotionally intelligent leader, what actions do you take when you become aware that your emotions emerge?
From your lens as a public sector leader and the perspective of emotional intelligence, how do you cognitively manage feelings when you become aware of your emotions?
As a public sector leader, and from the emotional intelligence perspective, how do you express empathy with your employees?
As a public sector leader and from the perspective of emotional intelligence, how do you manage relationships within your organization?
As a public sector leader and from the perspective of emotional intelligence. What are your thoughts on forgiveness? How do you manage to forgive supervisors and employees?
Required Sources:
Leading at the Edge.
Perkins, Dennis, NT, Holtman, Margaret P., Kesssler, Paul R. and McCarthy, Catherine.
Primal Leadership: Realizing the Power of Emotional Intelligence
Goleman, Daniel, Boyatzis, Richard and McKee, Annie
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