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STAR Format Competency Rating Table
In the Rating column: As a baseline, rate the level at which you demonstrated the NCHL competency at the start of your MHA program on a scale of 1 (novice) to 9 (expert). Then, rate the level at which you currently demonstrate that competency, again on a scale of 1 to 9.
Situation, Task, Action, and Result columns: Describe the situation in which you demonstrated the competency, describe the task you completed, briefly convey the action you took, and state the result of that action on a scale of 1 (worst) to 5 (best).
Outcome Rating column: Rate the outcome of the example you provided on a scale of 1 (least desirable) to 5 (most desirable.)
After completing your competency ratings in the table below, write a one-paragraph reflection about your experience completing the capstone project. Include what you learned about your own leadership abilities as you worked on the project.
Finally, Create two SMART goals for your future development of healthcare leadership competencies.
NCHL Competency
Rating
(1–9)
Situation
Task
Action
Result
(1–5)
Outcome Rating
(1–5)
Accountability: Confront performance problems.
Baseline =
Current =
Achievement Orientation: Set and work to meet challenging goals.
Baseline =
Current =
Change Leadership: Challenge status quo.
Baseline =
Current =
Collaboration: Encourage others.
Baseline =
Current =
Financial Skills: Evaluate financial analyses and investments.
Baseline =
Current =
Impact and Influence:
Use indirect influence.
Baseline =
Current =
Information Seeking: Conduct research to maintain knowledge.
Baseline =
Current =
Initiative:
Take action on long-term opportunities.
Baseline =
Current =
Innovative Thinking:
Apply “tried and true” concepts or trends.
Baseline =
Current =
Interpersonal Understanding: Commit to understand others.
Baseline =
Current =
Organizational Awareness: Adapt actions to climate and culture.
Baseline =
Current =
Performance Measurement: Monitor a “scorecard” of quantitative and qualitative measures.
Baseline =
Current =
Process Management & Organizational Design: Benchmark best processes and practices.
Baseline =
Current =
Project Management: Provide project oversight and sponsorship.
Baseline =
Current =
Self-Confidence: Take on challenges.
Baseline =
Current =
Self-Development: Pursue long-term personal development.
Baseline =
Current =
Strategic Orientation: Conduct environmental scanning.
Baseline =
Current =
Team Leadership: Demonstrate leadership.
Baseline =
Current =
Communication Skills: Communicate in a clear, logical, and grammatical manner.
Baseline =
Current =
Part 2: Reflection
Write a one-paragraph reflection about your experience completing the capstone project. Include what you learned about your own leadership abilities as you worked on the project.
[Write your analysis here.]
Part 3: Personal Development Plan
Create three SMART goals for your future development of healthcare leadership competencies. Include at least one SMART goal related to creating an organizational climate that values and supports employees and colleagues in healthcare settings. You will recall that SMART goals are specific, measurable, achievable, relevant, and time-bound.
[Write your SMART goals here.]
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