As aCX consultant, you should write your report for the Board of Director soft the company you have chosen from the list above. Within the business report,reference should be made to relevant CX concepts, literature and application
Assessment Brief You are required to write a 2500- word report on the customer experience (referred to as CX from no won in this brief) strategy. This report should focus on the CX strategy of one (1) company shown below. You should base your report on the analysis of their CX strategy in one specific country in […]