Case study: A HIV positive patient asks the front desk manager at clinic to email his report to the Urologist. Manager was busy and sent the report to wrong email ID. Later, on checking the email, managers found that he
Person-Centred Care Within this unit learners will look at the role of person-centred care in interactions with service users. They will also consider other models of care delivery and their strengths and weaknesses in delivering care to meet the needs of different populations of service users. Delivering high quality care is not always easy and […]