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  • You learned the definition of the American Dream in Week 1, and you also learned about the American identity. Traits often associated with the American ide

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    Perseverance

     Post 1: You learned the definition of the American Dream in Week 1, and you also learned about the American identity. Traits often associated with the American identity include boldness, confidence, perseverance, and integrity. These traits are often demonstrated through a character’s words or actions. This week, we’ll focus on perseverance and how it is reflected in two of the readings. Choose one character from a work of fiction (“The Soft-Hearted Sioux,” “Pawn Shop,” or The Invisible Man) and one person from a work of non-fiction (“Speech to the Osages,” Incidents in the Live of a Slave Girl, or “What to the Slave is the Fourth of July?”). Describe how perseverance is reflected in each. 

     Criteria:

    • 300 words minimum (excluding quotations and citations)
    • Include two properly integrated and cited direct or paraphrased quotations (one related to each character) to support your claims. See the Week 1 and Week 2 Literary Analysis Tools Modules for information about integrating and citing quotations.
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    PERSEVERANCE

    Complete the Literary Analysis Tools Modules from Weeks 1 and 2 before completing this assignment. Part of your grade is based on selection, integration, and citation of quotations.

    Read all of the information below before posting your response. This is a post-first forum, and you must post your response before gaining access to your classmates’ posts. Submitting a blank post may result in a reduction of your grade.

    Post responses to both prompts. You must post on three different days to earn full credit for participation.

    Post 1: You learned the definition of the American Dream in Week 1, and you also learned about the American identity. Traits often associated with the American identity include boldness, confidence, perseverance, and integrity. These traits are often demonstrated through a character’s words or actions. This week, we’ll focus on perseverance and how it is reflected in two of the readings. Choose one character from a work of fiction (“The Soft-Hearted Sioux,” “Pawn Shop,” or The Invisible Man) and one person from a work of non-fiction (“Speech to the Osages,” Incidents in the Live of a Slave Girl, or “What to the Slave is the Fourth of July?”). Describe how perseverance is reflected in each.

    Criteria:

    300 words minimum (excluding quotations and citations)

    Include two properly integrated and cited direct or paraphrased quotations (one related to each character) to support your claims. See the Week 1 and Week 2 Literary Analysis Tools Modules for information about integrating and citing quotations.

    Posts 2 and 3: Respond to two different classmates. Do you agree with your classmate’s perspective? Why or why not? Be specific. What is the most convincing part of your classmate’s post? Why?

    Criteria:

    150 words minimum for each post (excluding quotations and citations)

    Include at least one direct or paraphrased quote in each response to a classmate to support your ideas. See the Week 1 and Week 2 Literary Analysis Tools Modules for information about integrating and citing quotations.

    No Research

    There is a no-research policy in place for this class. Using any material other than the assigned readings and lectures, even if it is correctly quoted and cited, will result in a failing grade for this assignment. Contact your instructor if you have questions about this policy

    ,

    A Celebration of Women Writers

    “The Soft-Hearted Sioux.” by Zitkala-Sa [aka Gertrude Simmons Bonnin] (1876-1938) Publication: American Indian Stories by Zitkala-Sa. Washington: Hayworth Publishing House, 1921. pp. 109-125.

    Editor: Mary Mark Ockerbloom

    The Soft-Hearted Sioux

    I.

    BESIDE the open fire I sat within our tepee. With my red blanket wrapped tightly about my crossed legs, I was thinking of the coming season, my sixteenth winter. On either side of the wigwam were my parents. My father was whistling a tune between his teeth while polishing with his bare hand a red stone pipe he had recently carved. Almost in front of me, beyond the centre fire, my old grandmother sat near the entranceway.

    She turned her face toward her right and addressed most of her words to my mother. Now and then she spoke to me, but never did she allow her eyes to rest upon her daughter’s husband, my father. It was only upon rare occasions that my grandmother said anything to him. Thus his ears were open and ready to catch the smallest wish she might express. Sometimes when my grandmother had been saying things which pleased him, my father used to comment upon them. At other times, when he could not approve of what was spoken, he used to work or smoke silently.

    On this night my old grandmother began her talk about me. Filling the bowl of her red stone pipe with dry willow bark, she looked across at me.

    “My grandchild, you are tall and are no longer a little boy.” Narrowing her old eyes, she asked, “My grandchild, when are you going to bring here a handsome young woman?” I stared into the fire rather than meet her gaze. Waiting for my answer, she stooped forward and through the long stem drew a flame into the red stone pipe.

    I smiled while my eyes were still fixed upon the bright fire, but I said nothing in reply. Turning to my mother, she offered her the pipe. I glanced at my grandmother. The loose buckskin sleeve fell off at her elbow and showed a wrist covered with silver bracelets. Holding up the fingers of her left hand, she named off the desirable young women of our village.

    “Which one, my grandchild, which one?” she questioned.

    “Hoh!” I said, pulling at my blanket in confusion. “Not yet!” Here my mother passed the pipe over the fire to my father. Then she too began speaking of what I should do.

    “My son, be always active. Do not dislike a long hunt. Learn to provide much buffalo meat and many buckskins before you bring home a wife.” Presently my father gave the pipe to my grandmother, and he took his turn in the exhortations.

    “Ho, my son, I have been counting in my heart the bravest warriors of our people. There is not one of them who won his title in his sixteenth winter. My son, it is a great thing for some brave of sixteen winters to do.”

    Not a word had I to give in answer. I knew well the fame of my warrior father. He had earned the right of speaking such words, though even he himself was a brave only at my age. Refusing to smoke my grandmother’s pipe because my heart was too much stirred by their words, and sorely troubled with a fear lest I should disappoint them, I arose to go. Drawing my blanket over my shoulders, I said, as I stepped toward the entranceway: “I go to hobble my pony. It is now late in the night.”

    II.

    Nine winters’ snows had buried deep that night when my old grandmother, together with my father and mother, designed my future with the glow of a camp fire upon it.

    Yet I did not grow up the warrior, huntsman, and husband I was to have been. At the mission school I learned it was wrong to kill. Nine winters I hunted for the soft heart of Christ, and prayed for the huntsmen who chased the buffalo on the plains.

    In the autumn of the tenth year I was sent back to my tribe to preach Christianity to them. With the white man’s Bible in my hand, and the white man’s tender heart in my breast, I returned to my own people.

    Wearing a foreigner’s dress, I walked, a stranger, into my father’s village.

    Asking my way, for I had not forgotten my native tongue, an old man led me toward the tepee where my father lay. From my old companion I learned that my father had been sick many moons. As we drew near the tepee, I heard the chanting of a medicine-man within it. At once I wished to enter in and drive from my home the sorcerer of the plains, but the old warrior checked me. “Ho, wait outside until the medicine-man leaves your father,” he said. While talking he scanned me from head to feet. Then he retraced his steps toward the heart of the camping-ground.

    My father’s dwelling was on the outer limits of the round-faced village. With every heart-throb I grew more impatient to enter the wigwam.

    While I turned the leaves of my Bible with nervous fingers, the medicine-man came forth from the dwelling and walked hurriedly away. His head and face were closely covered with the loose robe which draped his entire figure.

    He was tall and large. His long strides I have never forgot. They seemed to me then the uncanny gait of eternal death. Quickly pocketing my Bible, I went into the tepee.

    Upon a mat lay my father, with furrowed face and gray hair. His eyes and cheeks were sunken far into his head. His sallow skin lay thin upon his pinched nose and high cheek-bones. Stooping over him, I took his fevered hand. “How, Ate?” I greeted him. A light flashed from his listless eyes and his dried lips parted. “My son!” he murmured, in a feeble voice. Then again the wave of joy and recognition receded. He closed his eyes, and his hand dropped from my open palm to the ground.

    Looking about, I saw an old woman sitting with bowed head. Shaking hands with her, I recognized my mother. I sat down between my father and mother as I used to do, but I did not feel at home. The place where my old grandmother used to sit was now unoccupied. With my mother I bowed my head. Alike our throats were choked and tears were streaming from our eyes; but far apart in spirit our ideas and faiths separated us. My grief was for the soul unsaved; and I thought my mother wept to see a brave man’s body broken by sickness.

    Useless was my attempt to change the faith in the medicine-man to that abstract power named God. Then one day I became righteously mad with anger that the medicine-man should thus ensnare my father’s soul. And when he came to chant his sacred songs I pointed toward the door and bade him go! The man’s eyes glared upon me for an instant. Slowly gathering his robe about him, he turned his back upon the sick man and stepped out of our wigwam. “Ha, ha, ha! my son, I cannot live without the medicine-man!” I heard my father cry when the sacred man was gone.

    III.

    On a bright day, when the winged seeds of the prairie-grass were flying hither and thither, I walked solemnly toward the centre of the camping-ground. My heart beat hard and irregularly at my side. Tighter I grasped the sacred book I carried under my arm. Now was the beginning of life’s work.

    Though I knew it would be hard, I did not once feel that failure was to be my reward. As I stepped unevenly on the rolling ground, I thought of the warriors soon to wash off their war-paints and follow me.

    At length I reached the place where the people had assembled to hear me preach. In a large circle men and women sat upon the dry red grass. Within the ring I stood, with the white man’s Bible in my hand. I tried to tell them of the soft heart of Christ.

    In silence the vast circle of bareheaded warriors sat under an afternoon sun. At last, wiping the wet from my brow, I took my place in the ring. The hush of the assembly filled me with great hope.

    I was turning my thoughts upward to the sky in gratitude, when a stir called me to earth again.

    A tall, strong man arose. His loose robe hung in folds over his right shoulder. A pair of snapping black eyes fastened themselves like the poisonous fangs of a serpent upon me. He was the medicine-man. A tremor played about my heart and a chill cooled the fire in my veins.

    Scornfully he pointed a long forefinger in my direction and asked,

    “What loyal son is he who, returning to his father’s people, wears a foreigner’s dress?” He paused a moment, and then continued: “The dress of that foreigner of whom a story says he bound a native of our land, and heaping dry sticks around him, kindled a fire at his feet!” Waving his hand toward me, he exclaimed, “Here is the traitor to his people!”

    I was helpless. Before the eyes of the crowd the cunning magician turned my honest heart into a vile nest of treachery. Alas! the people frowned as they looked upon me.

    “Listen!” he went on. “Which one of you who have eyed the young man can see through his bosom and warn the people of the nest of young snakes hatching there? Whose ear was so acute that he caught the hissing of snakes whenever the young man opened his mouth? This one has not only proven false to you, but even to the Great Spirit who made him. He is a fool! Why do you sit here giving ear to a foolish man who could not defend his people because he fears to kill, who could not bring venison to renew the life of his sick father? With his prayers, let him drive away the enemy! With his soft heart, let him keep off starvation! We shall go elsewhere to dwell upon an untainted ground.”

    With this he disbanded the people. When the sun lowered in the west and the winds were quiet, the village of cone-shaped tepees was gone. The medicine-man had won the hearts of the people.

    Only my father’s dwelling was left to mark the fighting-ground.

    IV.

    From a long night at my father’s bedside I came out to look upon the morning. The yellow sun hung equally between the snow-covered land and the cloudless blue sky. The light of the new day was cold. The strong breath of winter crusted the snow and fitted crystal shells over the rivers and lakes. As I stood in front of the tepee, thinking of the vast prairies which separated us from our tribe, and wondering if the high sky likewise separated the soft-hearted Son of God from us, the icy blast from the North blew through my hair and skull. My neglected hair had grown long and fell upon my neck.

    My father had not risen from his bed since the day the medicine-man led the people away. Though I read from the Bible and prayed beside him upon my knees, my father would not listen. Yet I believed my prayers were not unheeded in heaven.

    “Ha, ha, ha! my son,” my father groaned upon the first snowfall. “My son, our food is gone. There is no one to bring me meat! My son, your soft heart has unfitted you for everything!” Then covering his face with the buffalo-robe, he said no more. Now while I stood out in that cold winter morning, I was starving. For two days I had not seen any food. But my own cold and hunger did not harass my soul as did the whining cry of the sick old man.

    Stepping again into the tepee, I untied my snow-shoes, which were fastened to the tent-poles.

    My poor mother, watching by the sick one, and faithfully heaping wood upon the centre fire, spoke to me:

    “My son, do not fail again to bring your father meat, or he will starve to death.”

    “How, Ina,” I answered, sorrowfully. From the tepee I started forth again to hunt food for my aged parents. All day I tracked the white level lands in vain. Nowhere, nowhere were there any other footprints but my own! In the evening of this third fast-day I came back without meat. Only a bundle of sticks for the fire I brought on my back. Dropping the wood outside, I lifted the door-flap and set one foot within the tepee.

    There I grew dizzy and numb. My eyes swam in tears. Before me lay my old gray-haired father sobbing like a child. In his horny hands he clutched the buffalo-robe, and with his teeth he was gnawing off the edges. Chewing the dry stiff hair and buffalo-skin, my father’s eyes sought my hands. Upon seeing them empty, he cried out:

    “My son, your soft heart will let me starve before you bring me meat! Two hills eastward stand a herd of cattle. Yet you will see me die before you bring me food!”

    Leaving my mother lying with covered head upon her mat, I rushed out into the night.

    With a strange warmth in my heart and swiftness in my feet, I climbed over the first hill, and soon the second one. The moonlight upon the white country showed me a clear path to the white man’s cattle. With my hand upon the knife in my belt, I leaned heavily against the fence while counting the herd.

    Twenty in all I numbered. From among them I chose the best-fattened creature. Leaping over the fence, I plunged my knife into it.

    My long knife was sharp, and my hands, no more fearful and slow, slashed off choice chunks of warm flesh. Bending under the meat I had taken for my starving father, I hurried across the prairie.

    Toward home I fairly ran with the life-giving food I carried upon my back. Hardly had I climbed the second hill when I heard sounds coming after me. Faster and faster I ran with my load for my father, but the sounds were gaining upon me. I heard the clicking of snowshoes and the squeaking of the leather straps at my heels; yet I did not turn to see what pursued me, for I was intent upon reaching my father. Suddenly like thunder an angry voice shouted curses and threats into my ear! A rough hand wrenched my shoulder and took the meat from me! I stopped struggling to run. A deafening whir filled my head. The moon and stars began to move. Now the white prairie was sky, and the stars lay under my feet. Now again they were turning. At last the starry blue rose up into place. The noise in my ears was still. A great quiet filled the air. In my hand I found my long knife dripping with blood. At my feet a man’s figure lay prone in blood-red snow. The horrible scene about me seemed a trick of my senses, for I could not understand it was real. Looking long upon the blood-stained snow, the load of meat for my starving father reached my recognition at last. Quickly I tossed it over my shoulder and started again homeward.

    Tired and haunted I reached the door of the wigwam. Carrying the food before me, I entered with it into the tepee.

    “Father, here is food!” I cried, as I dropped the meat near my mother. No answer came. Turning about, I beheld my gray-haired father dead! I saw by the unsteady firelight an old gray-haired skeleton lying rigid and stiff.

    Out into the open I started, but the snow at my feet became bloody.

    V.

    On the day after my father’s death, having led my mother to the camp of the medicine-man, I gave myself up to those who were searching for the murderer of the paleface.

    They bound me hand and foot. Here in this cell I was placed four days ago.

    The shrieking winter winds have followed me hither. Rattling the bars, they howl unceasingly: “Your soft heart! your soft heart will see me die before you bring me food!” Hark! something is clanking the chain on the door. It is being opened. From the dark night without a black figure crosses the threshold. * * * It is the guard. He comes to warn me of my fate. He tells me that tomorrow I must die. In his stern face I laugh aloud. I do not fear death.

    Yet I wonder who shall come to welcome me in the realm of strange sight. Will the loving Jesus grant me pardon and give my soul a soothing sleep? or will my warrior father greet me and receive me as his son? Will my spirit fly upward to a happy heaven? or shall I sink into the bottomless pit, an outcast from a God of infinite love?

    Soon, soon I shall know, for now I see the east is growing red. My heart is strong. My face is calm. My eyes are dry and eager for new scenes. My hands hang quietly at my side. Serene and brave, my soul awaits the men to perch me on the gallows for another flight. I go.

    [Next]

    Editor: Mary Mark Ockerbloom

    ,

    Resistance Primary Source Documents

    Document A

    Tecumseh’s Speech to the Osages (Winter 1811-12)

    Brothers,—We all belong to one family; we are all children of the Great Spirit; we walk in the same path; slake our thirst at the same spring; and now affairs of the greatest concern lead us to smoke the pipe around the same council fire!

    Brothers,—We are friends; we must assist each other to bear our burdens. The blood of many of our fathers and brothers has run like water on the ground, to satisfy the avarice of the white men. We, ourselves, are threatened with a great evil; nothing will pacify them but the destruction of all the red men. Brothers,—When the white men first set foot on our grounds, they were hungry; they had no place on which to spread their blankets, or to kindle their fires. They were feeble; they could do nothing for themselves. Our father commiserated their distress, and shared freely with them whatever the Great Spirit had given his red children. They gave them food when hungry, medicine when sick, spread skins for them to sleep on, and gave them grounds, that they might hunt and raise corn. Brothers,—The white people are like poisonous serpents: when chilled, they are feeble and harmless; but invigorate them with warmth, and they sting their benefactors to death. The white people came among us feeble; and now we have made them strong, they wish to kill us, or drive us back, as they would wolves and panthers. Brothers,—The white men are not friends to the Indians: at first, they only asked for land sufficient for a wigwam; now, nothing will satisfy them but the whole of our hunting grounds, from the rising to the setting sun. Brothers,—The white men want more than our hunting grounds; they wish to kill our warriors; they would even kill our old men, women and little ones. Brothers,—Many winters ago, there was no land; the sun did not rise and set: all was darkness. The Great Spirit made all things. He gave the white people a home beyond the great waters. He supplied these grounds with game, and gave them to his red children; and he gave them strength and courage to defend them. Brothers—My people wish for peace; the red men all wish for peace; but where the white people are, there is no peace for them, except it be on the bosom of our mother. Brothers,—The white men despise and cheat the Indians; they abuse and insult them; they do not think the red men sufficiently good to live.

    The red men have borne many and great injuries; they ought to suffer them no longer. My people will not; they are determined on vengeance; they have taken up the tomahawk; they will make it fat with blood; they will drink the blood of the white people. Brothers,—My people are brave and numerous; but the white people are too strong for them alone. I wish you to take up the tomahawk with them. If we all unite, we will cause the rivers to stain the great waters with their blood. Brothers,—If you do not unite with us, they will first destroy us, and then you will fall an easy prey to them. They have destroyed many nations of red men because they were not united, because they were not friends to each other. Brothers,—The white people send runners amongst us; they wish to make us enemies that they may sweep over and desolate our hunting grounds, like devastating winds, or rushing waters. Brothers,—Our Great Father, over the great waters, is angry with the white people, our enemies. He will send his brave warriors against them; he will send us rifles, and whatever else we want— he is our friend, and we are his children. Brothers,—Who are the white people that we should fear them? They cannot run fast, and are good marks to shoot at: they are only men; our fathers have killed many of them; we are not squaws, and we will stain the earth red with blood. Brothers,—The Great Spirit is angry with our enemies; he speaks in thunder, and the earth swallows up villages, and drinks up the Mississippi. The great waters will cover their lowlands; their corn cannot grow, and the Great Spirit will sweep those who escape to the hills from the earth with his terrible breach. Brothers,—We must be united; we must smoke the same pipe; we must fight each other’s battles; and more than all, we must love the Great Spirits he is for us; he will destroy our enemies, and make all his red children happy.

    Document B

    Chief Joseph Speaks Selected Statements and Speeches

    by the Nez Percé Chief – 1870’s

    I.

    The first white men of your people who came to our country were named Lewis and Clark. They brought many things which our people had never seen. They talked straight and our people gave them a great feast as proof that their hearts were friendly. They made presents to our chiefs and our people made presents to them. We had a great many horses of which we gave them what they needed, and they gave us guns and tobacco in return. All the Nez Perce made friends with Lewis and Clark and agreed to let them pass through their country and never to make war on white men. This promise the Nez Perce have never broken.

    II.

    For a short time we lived quietly. But this could not last. White men had found gold in the mountains around the land of the Winding Water. They stole a great many horses from us and we could not get them back because we were Indians. The white men told lies for each other. They drove off a great many of our cattle. Some white men branded our young cattle so they could claim them. We had no friends who would plead our cause before the law councils. It seemed to me that some of the white men in Wallowa were doing these things on purpose to get up a war. They knew we were not stong enough to fight them. I labored hard to avoid trouble and bloodshed. We gave up some of our country to the white men, thinking that then we could have peace. We were mistaken. The white men would not let us alone. We could have avenged our wrongs many times, but we did not. Whenever the Government has asked for help against other Indians we have never refused. When the white men were few and we were strong we could have killed them off, but the Nez Perce wishes to live at peace.

    On account of the treaty made by the other bands of the Nez Perce the white man claimed my lands. We were troubled with white men crowding over the line. Some of them were good men, and we lived on peaceful terms with them, but they were not all good. Nearly every year the agent came over from Lapwai and ordered us to the reservation. We always replied that we were satisfied to live in Wallowa. We were careful to refuse the presents or annuities which he offered.

    Through all the years since the white man came to Wallowa we have been threatened and taunted by them and the treaty Nez Perce. They have given us no rest. We have had a few good friends among the white men, and they have always advised my people to bear these taunts without fighting. Our young men are quick tempered and I have had great trouble in keeping them from doing rash things. I have carried a heavy load on my back ever since I was a boy. I learned then that we were but few while the white men were many, and that we could not hold our own with them. We were like deer. They were like grizzly bears. We had a small country. Their country was large. We were contented to let things remain as the Great Spirit Chief made them. They were not; and would change the mountains and rivers if they did not suit them.

    Document C

    Black Hawk’s Surrender Speech, 1832

    A Sauk Chief, Black Hawk denounced the treaty of 1804 and in 1832 moved his tribe across the Mississippi River into Illinois. He was defeated by the 6th US Infantry in what was the Black Hawk War of 1832.

    You have taken me prisoner with all my warriors. I am much grieved, for I expected, if I did not defeat you, to hold out much longer, and give you more trouble before I surrendered. I tried hard to bring you into ambush, but your last general understands Indian fighting. The first one was not so wise. When I saw that I could not beat you by Indian fighting, I determined to rush on you, and fight you face to face. I fought hard. But your guns were well aimed. The bullets flew like birds in the air, and whizzed by our ears like the wind through the trees in the winter. My warriors fell around me; it began to look dismal. I saw my evil day at hand. The sun rose dim on us in the morning, and at night it sunk in a dark cloud, and looked like a ball of fire. That was the last sun that shone on Black Hawk. His heart is dead, and no longer beats quick in his bosom. He is now a prisoner to the white men; they will do with him as they wish. But he can stand torture, and is not afraid of death. He is no coward. Black Hawk is an Indian.

    He has done nothing for which an Indian ought to be ashamed. He has fought for his countrymen, the squaws and papooses, against white men, who came, year after year, to cheat them and take away their lands. You know the cause of our making war. It is known to all white men. They ought to be ashamed of it. The white men despise the Indians, and drive them from their homes. But the Indians are not deceitful. The white men speak bad of the Indian, and took at him spitefully. But the Indian does not tell lies; Indians do not steal.

    An Indian who is as bad as the white men, could not live in our nation; he would be put to death, and eat [sic] up by the wolves. The white men are bad school-masters; they carry false looks, and deal in false actions; they smile in the face of the poor Indian to cheat him; they shake them by the hand to gain their confidence, to make them drunk, to deceive them, and ruin our wives. We told them to let us alone; but they followed on and beset our paths, and they coiled themselves among us like the snake. They poisoned us by their touch. We were not safe. We lived in danger. We were becoming like them, hypocrites and liars, adulterers, lazy drones, all talkers, and no workers. . .

    . . . The white men do not scalp the head; but they do worse-they poison the heart, it is not pure with them. . .

    ,

    The Project Gutenberg eBook of Incidents in the Life of a Slave Girl, Written by Herself

    This ebook is for the use of anyone anywhere in the United States and most other parts of the world at no cost and with almost no restrictions whatsoever. You may copy it, give it away or re-use it under the terms of the Projec

    The post You learned the definition of the American Dream in Week 1, and you also learned about the American identity. Traits often associated with the American ide appeared first on College Pal. Visit us at College Pal – Connecting to a pal for your paper

  • You are trying to estimate the value of a property that you are interested in buying. The subject property is located at 322 Rock Creek Road in a new subur

    The post You are trying to estimate the value of a property that you are interested in buying. The subject property is located at 322 Rock Creek Road in a new subur is a property of College Pal
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    You are trying to estimate the value of a property that you are interested in buying. The subject property is located at 322 Rock Creek Road in a new suburb of a large metropolitan area. The property is like many others in the area, with three bedrooms, two baths, a living room, a den, a large kitchen, and a two-car garage. The residence has about 1,800 square feet of air-conditioned space and is of traditional design. The property is located on an interior lot with no potential flooding problems. The quality of construction appears to be about average for the market area. The property being purchased was built within the past two years. Three properties have been chosen as comparables and they also were constructed within the past two years.
    Comparable properties in the area have the following characteristics:
      Comparable I Comparable II Comparable III
    Address 123 Clay Street 301 Cherry Lane 119 Avenue X
    Sale price $ 96,200 $ 89,500 $ 85,000
    Time of sale 6 months ago 7 months ago 13 months ago
    Design Modern Traditional Traditional
    Parking 2-car garage 2-car carport 1-car garage
    Location Corner lot Interior lot Interior lot
    Drainage Good Below average Good
    Bedrooms Four Three Two
    Baths Two Two Two
    Construction Average Average Below average
    You have come to some conclusions concerning what you believe the different attributes of the comparable properties are likely to be worth in the market area. Appreciation in house values in the area has been very low over the past eight months, and you think that any properties that have sold within that period would probably not require any adjustments for the time of sale. However, one of the comparable properties sold over a year ago, and you think it will require a $1,700 upward adjustment. You also believe that properties in the area that are located near the creek sell for about $1,400 less than other properties in the area because of a slower rate of runoff after heavy rains. Properties on corner lots generally sell for a premium of about $1,200. Houses with the fashionable modern design usually bring about $1,200 more than those that have traditional design characteristics. Because three-bedroom homes are considered desirable by buyers in the area, an additional fourth bedroom will generally only add about $1,450 in value to a property. However, properties that contain only two bedrooms are rather difficult to sell, and often bring $2,200 less than their three-bedroom counterparts when they are sold. Most homes in the area have a two-car garage, but when properties have a one-car garage, they usually sell for about $1,000 less. A two-car open carport generally reduces the value of the property by $1,050. The inferior construction quality exhibited by comparable III should reduce its value by about $1,700.
    Required:
    a. Complete the sales comparison approach to value and assign an estimate of value to the subject property.
    a. Sale price for property 1, 2, 3
    b. Time of sale for property 1, 2, 3
    c. Location for property 1, 2, 3
    d. Site for property 1, 2, 3
    e. Design for property 1, 2, 3
    f. Construction quality for property 1, 2, 3
    g. Number of bedrooms for property 1, 2, 3
    h. Garage for property 1, 2, 3
    b. A second approach using the cost method of valuation will also be used to estimate value. Comparing vacant lot sales in the market area indicates that the value of the lot the subject property is constructed on is $18,000. Air-conditioned space in the dwelling would cost about $36.00 per square foot to reproduce, and the garage would cost approximately $4,200 to reproduce. Complete the cost approach to value, assuming that, because the property being valued is relatively new, no depreciation of the structure is required.
    2. An investor is considering the acquisition of a “distressed property” which is on Northlake Bank’s REO list. The property is available for $201,200 and the investor estimates that he can borrow $160,000 at 4.5 percent interest on an interest-only loan and that the property will require the following total expenditures during the next year:
    Inspection $ 518
    Title search 1,036
    Renovation 13,000
    Landscaping 836
    Loan interest 7,200
    Insurance 1,818
    Property taxes 6,018
    Selling expenses 8,000
    Required:
    a. The investor is wondering what such a property must sell for after one year in order to earn a 20 percent return (IRR) on equity. Sale value of property is?
    b. The investor is now concerned that if the property does not sell, he may have to carry the property for one additional year. The investor believes that he could rent it (starting in year 2) and realize a net cash flow before debt service of $1,560 per month. However, he would have to make an additional $7,200 in interest payments on his loan during that time, and then sell. What would the price have to be at the end of year 2 in order to earn a 20 percent IRR on equity? Sale value of property is?
    3. You have an opportunity to acquire a property from First Capital Bank. The bank recently obtained the property from a borrower who defaulted on his loan. First Capital is offering the property for $284,000. If you buy the property, you believe that you will have to spend (1) $11,900 on various acquisition-related expenses and (2) an average of $3,400 per month during the next 12 months for repair costs, and so on, in order to prepare it for sale. Because First Capital Bank would like to sell the property as soon as possible, it is willing to provide $264,000 in financing at 4.25 percent interest for 12 months payable monthly (interest only). Your market research indicates that after you repair the property, it may sell for about $334,000 at the end of one year. Furthermore, you will probably have to pay about $4,400 in fees and selling expenses in order to sell the property at that time.
    Required:
    a. If you wanted to earn a 20 percent return compounded monthly, do you believe that this would be a good investment?
    b. What would you need to sell the property for in order to achieve the 20 percent return?
    5. A potential home buyer is wondering about her credit card accounts and the effect that they may have on her credit score which will be evaluated when she applies for a mortgage loan. At present, she has three accounts with credit limits and balances outstanding as follows:
    She would like to transfer the balance in account number 2 to account number 3 in order to save the membership fee and because the interest charges for account number 2 are higher than the others. If she does this account number 2 would be closed.
    Account Limit Outstanding Balance
    (1) $ 5,000 $ 3,650
    (2) 12,000 5,650
    (3) 15,000 8,650
    Required:
    a. How much credit capacity is she currently using? As a percent
    b. If she cancels account number 2 and transfers the balance to account number 3, what will be the capacity used now?
    c. After the transfer, how much would an increase in the total credit limit have to be in account number 3 to restore the total capacity used in all accounts prior to the transfer?

      The post You are trying to estimate the value of a property that you are interested in buying. The subject property is located at 322 Rock Creek Road in a new subur appeared first on College Pal. Visit us at College Pal – Connecting to a pal for your paper

    • You are the nurse caring for a 48-year Leslie Collins, retired army officer for the United States military, He arrives to the emergency department after ex

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       Myocardial Infarction (MI) (USLOs 1, 2, 3, 4)

      You are the nurse caring for a 48-year Leslie Collins, retired army officer for the United States military, He arrives to the emergency department after experiencing chest pain and shortness of breath.  His EKG indicated he had a myocardial infarction (MI). He has a history of hypertension and high cholesterol. He states he used to smoke about 15 years ago, he has no other reported risk factors.

      Based on this information, your prior knowledge of this client (refer to medical card from the Collins-Kim family tree interactive), and your knowledge of the pathophysiology of myocardial infarction (MI), respond to the following prompts:

      1. Thoroughly explain the pathophysiology of myocardial infarction (MI). Use a scholarly or authoritative source to support your answer.
      2. Examine each of the following three factors related to this disease process. Support all three with a scholarly source.
        cultural
        financial
        environmental implications
      3. Identify 3-5 priority nursing interventions for the client while in the emergency department.
      4. Describe labs and diagnostic testing you would want to include in client’s plan of care and why. What are critical indicators? Support with a scholarly source.
      5. What members of the interdisciplinary team need to be included for holistic patient-centered care? Provide a rationale and support with a scholarly source.

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      • You are an RN working in the Community Outreach Department at Utopia Hospital. You have been asked to give a presentation at the local Women, Infants, and

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        Assessment Description

        You are an RN working in the Community Outreach Department at Utopia Hospital. You have been asked to give a presentation at the local Women, Infants, and Children (WIC) Nutrition program for a group of 15 expectant mothers and interested partners/spouses/caregivers. The WIC Coordinator has asked you to provide a presentation that will cover relevant health and environmental safety topics the parents should know for the first year of life.

        In this assignment you will create a 10-12 slide PowerPoint for your presentation, with speaker notes. In developing your PowerPoint, take into consideration the health literacy level of your target audience, as well as the demographics of the expectant mothers and interested partners/spouses/caregivers (socioeconomic level, language, culture, and any other relevant characteristic of the caregiver) for which the presentation is tailored. Your presentation should be geared towards the community where you currently live taking into account local concerns that may be relevant to your presentation. Include the following in your presentation:

        1. Anticipated developmental milestones achieved in the first year of life.
        2. Safety in the home for an infant.
        3. Safety for the sleeping environment.
        4. Food and nutrition safety.
        5. When to call your pediatrician or doctor.

        Interventions and guidance should be supported by evidence-based sources. You are required to cite a minimum of three peer-reviewed sources to complete this assignment. Sources must be published within the past 5 years, appropriate for the assignment criteria, and relevant to nursing practice.

        Refer to the resource, “Creating Effective PowerPoint Presentations,” located in the Student Success Center, for additional guidance on completing this assignment in the appropriate style.

        While APA style is not required for the body of this assignment, solid academic writing is expected, and documentation of sources should be presented using APA formatting guidelines, which can be found in the APA Style Guide, located in the Student Success Center.

        This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion. 

        You are required to submit this assignment to LopesWrite. A link to the LopesWrite technical support articles is located in Class Resources if you need assistance.

        American Association of Colleges of Nursing Core Competencies for Professional Nursing Education

        This assignment aligns to AACN Core Competencies 2.2, 2.5, 3.1. 

        SUBMIT ASSIGNMENT

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        • Write a brief letter to the families describing the literacy activity. The letter should be written in a way that uses appropriate, grammatically correct l

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          1. Write a brief letter to the families describing the literacy activity. The letter should be written in a way that uses appropriate, grammatically correct language, and is easy to understand for all families.  Consider translating the letter for any non-native English speakers.  Incorporate a design and format which makes the letter engaging for families to read. (6c)

          In the letter, clearly state the purpose of the literacy activity. Families need to know that the activity is not just a way to have fun with their child. They are teaching or practicing a specific and valuable skill that is important to the child’s literacy development.  Remember to connect the home activity to the read-aloud book theme. (2b) 

          Create a reciprocal step in the literacy activity. You have given them a task to support their child’s literacy. Identify how families can return an artifact to contribute to the classroom community. This letter should be provided to families of early learning classroom for them to complete the activity at home. (2b) 

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          • With new information continually emerging, professional nurses must be equipped to critique scholarly literature and discern its value for practice. Select

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            With new information continually emerging, professional nurses must be equipped to critique scholarly literature and discern its value for practice. Select one current, quantitative scholarly nursing article related to your PICOT question and determine its strengths, limitations, and potential application.

            Complete the Johns Hopkins Nursing Evidence-Based Practice Appendix E Evidence Appraisal ToolLinks to an external site. Download Johns Hopkins Nursing Evidence Based Practice Appendix E Evidence Appraisal Tool. Once you’ve completed the tool, use your own words to summarize your appraisal of the article. Include the following:

            • Description of the purpose
            • Explanation of research design
            • Discussion of sample
            • Description of data collection methods
            • Summary of findings
            • Strengths of the study (minimum of 1)
            • Limitations of the study (minimum of 1)
            • Recommendations regarding potential application for future practice that are insightful and appropriate.

            Attach the article to your post, in addition to including the full reference for the article in your post.

            During the week, read a minimum of two articles posted by peers and add your thoughts about whether you feel their article would support an EBP change.

             The John Hopkins tool does not need to be turned in, it is a worksheet for you to decide what type of article you have. 

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            • Why managing diversity and understanding perceptions within your team are not just ethical imperatives but also strategic advantages that can propel an org

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                why managing diversity and understanding perceptions within your team are not just ethical imperatives but also strategic advantages that can propel an organization toward success. 

                The post Why managing diversity and understanding perceptions within your team are not just ethical imperatives but also strategic advantages that can propel an org appeared first on College Pal. Visit us at College Pal – Connecting to a pal for your paper

              • Why has the provider of choice shifted from rail to motor modes? With the shift to motor freight carriers, the amount of traffic accidents have sky rockete

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                 Why has the provider of choice shifted from rail to motor modes? With the shift to motor freight carriers, the amount of traffic accidents have sky rocketed, please give your opinion of the reason for this. 

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                • Which vision of the future was correct? The long-term fortunes of both Boeing and EADS depended on two contrasting strategic decisions, based on two very d

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                  Read attached pages (170-171)

                  Answer Discussion Questions

                  Your only source is the pages attached 

                  NO AI

                  Due: 9/19

                  Read Ending Case for Part Two pg. 170. Complete the following questions regarding the case study:

                  1. Which vision of the future was correct? The long-term fortunes of both Boeing and EADS depended on two contrasting strategic decisions, based on two very different assessments of the market. If EADS was correct, the market would continue to demand ever-larger airplanes.  If Boeing was correct, the current wave of jumbo jets had crested, and a new wave of fuel-saving midrange jets would soon replace them.

                  2. Which company’s strategy had the best chance of succeeding? 

                  • attachment

                    BookStrategicManagementandBusinessPolicy13E.pdf

                  Strategic Management Model

                  Gathering Information

                  Societal Environment: General forces

                  Natural Environment: Resources and

                  climate

                  Task Environment:

                  Industry analysis

                  Internal: Strengths and Weaknesses

                  Structure: Chain of command

                  Culture: Beliefs, expectations,

                  values

                  Resources: Assets, skills, competencies,

                  knowledge

                  External: Opportunities

                  and Threats

                  Developing Long-range Plans

                  Mission

                  Reason for existence Objectives

                  What results to accomplish by when

                  Strategies

                  Plan to achieve the mission & objectives

                  Policies

                  Broad guidelines for decision making

                  Environmental Scanning:

                  Strategy Formulation:

                  Feedback/Learning: Make corrections as needed

                  Putting Strategy into Action

                  Monitoring Performance

                  Programs

                  Activities needed to accomplish a plan

                  Budgets

                  Cost of the programs Procedures

                  Sequence of steps needed to do the job

                  Performance

                  Actual results

                  Strategy Implementation:

                  Evaluation and Control:

                  THIRTEENTH EDITION

                  Strategic Management

                  and Business Policy

                  TOWARD GLOBAL SUSTAINABILITY

                  This page intentionally left blank

                  THIRTEENTH EDITION

                  Thomas L. Wheelen Formerly with University of Virginia Trinity College, Dublin, Ireland

                  J. David Hunger Iowa State University St. John’s University

                  Strategic Management

                  and Business Policy

                  TOWARD GLOBAL SUSTAINABILITY

                  with major contributions by

                  Kathryn E. Wheelen

                  Alan N. Hoffman Bentley University

                  Boston Columbus Indianapolis New York San Francisco Upper Saddle River Amsterdam Cape Town Dubai London Madrid Milan Munich Paris Montreal

                  Toronto Delhi Mexico City Sa~o Paulo Sydney Hong Kong Seoul Singapore Taipei Tokyo

                  Editorial Director: Sally Yagan Editor in Chief: Eric Svendsen Senior Acquisitions Editor: Kim Norbuta Editorial Project Manager: Claudia Fernandes Editorial Assistant: Carter Anderson Director of Marketing: Patrice Lumumba Jones Senior Marketing Manager: Nikki Ayana Jones Marketing Assistant: Ian Gold Senior Managing Editor: Judy Leale Production Project Manager: Becca Groves Senior Operations Supervisor: Arnold Vila Operations Specialist: Cathleen Petersen Creative Director: Blair Brown

                  Credits and acknowledgments borrowed from other sources and reproduced, with permission, in this textbook appear on the appropriate page within text.

                  Copyright © 2012, 2010, 2008, 2006, 2004 by Pearson Education, Inc., publishing as Prentice Hall. All rights reserved. Manufactured in the United States of America. This publication is protected by Copyright, and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means, electronic, mechanical, photocopying, recording, or likewise. To obtain permission(s) to use material from this work, please submit a written request to Pearson Education, Inc., Permissions Department, One Lake Street, Upper Saddle River, New Jersey 07458, or you may fax your request to 201-236-3290.

                  Many of the designations by manufacturers and sellers to distinguish their products are claimed as trademarks. Where those designations appear in this book, and the publisher was aware of a trademark claim, the designations have been printed in initial caps or all caps.

                  Library of Congress Cataloging-in-Publication Data Wheelen, Thomas L.

                  Strategic management and business policy : toward global sustainability / Thomas L. Wheelen, J. David Hunger. — 13th ed.

                  p. cm. Includes bibliographical references and index. ISBN-13: 978-0-13-215322-5 ISBN-10: 0-13-215322-X

                  1. Strategic planning. 2. Strategic planning—Case studies. 3. Sustainability. I. Hunger, J. David, II. Title.

                  HD30.28.W43 2012 658.4’012—dc22

                  2011013549

                  Senior Art Director/Supervisor: Janet Slowik Cover Designer: Liz Harasymcuk Cover Photo: Courtesy of NASA/Shutterstock Interior Designer: Maureen Eide Media Project Manager, Editorial: Denise Vaughn Media Project Manager, Production: Lisa Rinaldi Full-Service Project Management: Emily Bush, S4Carlisle Publishing Services Composition: S4Carlisle Publishing Services Printer/Binder: Courier/Kendalville Cover Printer: Lehigh-Phoenix Color/Hagerstown Text Font: 10/12 Times Roman

                  10 9 8 7 6 5 4 3 2 1 ISBN 10: 0-13-215322-X ISBN 13: 978-0-13-215322-5

                  Dedicated to

                  KATHY, RICHARD, AND TOM BETTY, KARI AND JEFF, MADDIE AND MEGAN, SUZI AND NICK, SUMMER AND KACEY, LORI, MERRY AND DYLAN, AND WOOFIE (ARF!).

                  SPECIAL DEDICATION TO KATHRYN WHEELEN:

                  Kathryn has worked on every phase of the case section of this book. Until this edition, she also managed the construction of the Case Instructor’s Manual. She has done every job with a high level of dedication

                  and concern for both the case authors and the readers of this book.

                  NOLA AKALA

                  DAVID ALEVY

                  TARA ALGEO

                  DAVID ARMSTRONG

                  MIKE ASKEW

                  LAURA BAILEY

                  NICK BAKER

                  ALICIA BARNES

                  ASHLEY BARNES

                  ALICE BARR

                  SHERRY BARTEL

                  KENDRA BASSI

                  JAY BECKENSTEIN

                  JOSH BECKENSTEIN

                  NICOLE BELL

                  CATHY BENNETT

                  KATIE BOLLIN

                  SCOTT BORDEN

                  JENNIFER BOYLE

                  AUNDREA BRIDGES

                  SUZANNE BROWN

                  ALEXANDRA BUEHLER

                  KYLE BURDETTE

                  WHITNEY CAMERON

                  RUTH CARDIFF

                  AMY CAREY

                  MEGAN CARRICO

                  MARTI CARTER

                  ANDREA CATULLO-LINN

                  MEREDITH CHANDLER

                  LUKE CLAEYS

                  KAYLEE CLAYMORE

                  BRIAN COBB

                  JENNIFER COLE

                  TARYLL CONNOLLY

                  THAYNE CONRAD

                  DONNA CONROY

                  CAITLIN COUTHEN

                  MEGAN JOY COWART

                  CYNDI CRIMMINS

                  KASEY CROCKETT

                  DAN CURRIER

                  KELLY DAN

                  MICHLENE DAOUD HEALY

                  STACY DAVIS

                  FRANK DEL CASTILLO

                  MEREDITH DELA ROSA

                  CHRIS DELANEY

                  GEORGE DEVENNEY

                  DANA DODGE (Frick)

                  KATE DOLDER

                  BARBARA DONLON

                  HEIDI DRESSLER

                  TRACY DYBALSKI

                  BRIAN DYK

                  KIM ECK

                  TRISH EICHHOLD

                  KRISTIN ELBER

                  KELSEY ELLIOTT

                  KATIE EYNON

                  GENEVA FARROW

                  MARIA FELIBERTY

                  MIKE FINER

                  MICHELLE FINNERTY

                  CANDAS FLETCHER

                  ROBERT FLORY

                  MARCIA FLYNN

                  BRAD FORRESTER

                  MARGARET FRENCH

                  STEPHANIE FRITSON

                  MARK GAFFNEY

                  MICHELLE GARCIA-JUCHTER

                  SYBIL GERAUD

                  AMBER GOECKE

                  CAROLYN GOGOLIN

                  ADAM GOLDSTEIN

                  BETH GRUNFELD

                  MICAELA HAIDLE

                  GREG HAITH

                  DEMETRIUS HALL

                  BRIDGET HANNENBERG

                  BRYAN HARRELL

                  TARA HARTLEY

                  KENNY HARVEY

                  ALISON HASKINS

                  CAROL HAWKS

                  JENNIFER HEILBRUNN

                  CHRISTINE HENRY

                  LYNN HICKS

                  JULIE HILDEBRAND

                  DAUNNE HINGLE

                  WENDI HOLLAND

                  CHRISTY HUMENIUK

                  GENE HUMENIUK

                  ANDREA IORIO

                  SUSAN JACKSON

                  PAM JEFFRIES

                  BRITTANY JUCHNOWSKI

                  ANJALI JUSTUS

                  CHERYL KABB

                  LAURA KAPPES

                  GIA KAUL

                  JULIE KESTENBAUM

                  KARTAPURKH KHALSA

                  KIM KIEHLER

                  AMANDA KILLEEN

                  WALT KIRBY

                  MARY-JO KOVACH

                  ROBYN KOVAR

                  GREG KRAMP

                  DANIEL KRAUSS

                  MICHAEL KRISANDA

                  GINA LaMANTIA

                  CHAFIKA LANDERS

                  DOROTHY LANDRY

                  DUSTIN LANGE

                  ALIX LaSCOLA

                  JOE LEE

                  APRIL LEMONS

                  KIMBERLY LENAGHAN

                  This book is also dedicated to the following Prentice Hall/Pearson sales representatives who work so hard to promote this book:

                  vi

                  TRICIA LISCIO

                  BETH LUDWIG

                  CARY LUNA

                  JEMINA MACHARRY

                  KATIE MAHAN

                  LAURA MANN

                  PATRICIA MARTINEZ

                  CHRISTINA MASTROGIOVANNI

                  SONNY MATHARU

                  TONY MATHIAS

                  BROOK MATTHEWS

                  GEORGIA MAY

                  ALICIA MCAULIFFE

                  MASON McCARTNEY

                  KAREN McFADYEN

                  BRIAN McGARRY

                  MICHELLE McGOVERN

                  IRENE McGUINNESS

                  RYAN McHENRY

                  CRISTIN McMICHAEL

                  KEVIN MEASELLE

                  RAY MEDINA

                  KELLY MEIERHOFER

                  MOLLY MEINERS

                  MATT MESAROS

                  SHALON MILLER

                  JAMI MINARD

                  WILLIAM MINERICH

                  EMILY MITCHELL

                  JILINE MIX

                  JULIE MOREL

                  RAFAEL MORENO

                  TRACY MORSE

                  OLIVIA MOUG

                  DOLLY MUNIZ

                  TRICIA MURPHY

                  LAUREN MURROW

                  AMBER MYLLION (Parks)

                  LINDA NELSON

                  LYNNE NICLAIR

                  BOB NISBET

                  BETSY NIXON

                  TOM NIXON

                  LAURA NOAH

                  COLLEEN O’DELL

                  DEBBIE OGILIVE

                  SARI ORLANSKY

                  DAVE OSTROW

                  DARCEY PALMER

                  KRISTINA PARKER

                  TONI PAYNE

                  JULIANNE PETERSON

                  MELISSA PFISTNER

                  CANDACE PINATARO

                  BELEN POLTORAK

                  ELIZABETH POPIELARZ

                  MEGAN PRENDERGAST

                  NICOLE PRICE

                  JILL PROMESSO

                  LENNY ANN RAPER

                  JOSH RASMUSSEN

                  AMANDA RAY

                  SONYA REED

                  RICHARD RESCH

                  MARY RHODES

                  BRAD RITTER

                  DAN ROBERTSON

                  MATT ROBINSON

                  JENNIFER ROSEN

                  DOROTHY ROSENE

                  KELLEEN ROWE

                  RICH ROWE

                  PEYTON ROYTEK

                  SENG SAECHAO

                  STEVE SARTORI

                  LYNDA SAX

                  BOB SCANLON

                  MARCUS SCHERER

                  KIMBERLY SCHEYVING

                  HEIDI SCHICK (Miller)

                  BRAD SCHICK

                  CHRIS SCHMIDT

                  DEBORAH SCHMIDT

                  MOLLY SCHMIDT

                  CORRINA SCHULTZ

                  WHITNEY SEAGO

                  CHRISTIANA SERLE

                  MARTHA SERNAS

                  MARY SHAPIRO

                  BARBARA SHERRY

                  KEN SHIPBAUGH

                  DAVE SHULER

                  JESSICA SIEMINSKI

                  LEA SILVERMAN

                  AUTUMN SLAUGHTER

                  KRISTA SLAVICEK

                  SCOTT SMITH

                  ADRIENNE SNOW

                  LEE SOLOMONIDES

                  BEN STEPHEN

                  DAN SULLIVAN

                  JOHN SULLIVAN

                  LORI SULLIVAN

                  STEPHANIE SURFUS

                  AMANDA SVEC

                  CHRISTINA TATE

                  SARAH THOMAS

                  ABBY THORNBLADH

                  KATY TOWNLEY

                  ELIZABETH TREPKOWSKI

                  TARA TRIPP

                  CAROLYN TWIST

                  JOE VIRZI

                  AMANDA VOLZ

                  BRITNEY WALKER

                  MADELEINE WATSON

                  BEN WEBER

                  DANIEL WELLS

                  MARK WHEELER

                  LIZ WILDES

                  MICHELLE WILES

                  BRIAN WILLIAMS

                  ERIN WILLIAMS

                  CINDY WILLIAMSON

                  RACHEL WILLIS

                  SIMON WONG

                  KIMBERLY WOODS

                  JACKIE WRIGHT

                  HEATHER WRUBLESKY

                  GEORGE YOUNG

                  MARY ZIMMERMANN

                  KACIE ZIN

                  DEDICATION vii

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                  Brief Contents

                  PART ONE Introduction to Strategic Management and Business Policy 1

                  C H A P T E R 1 Basic Concepts of Strategic Management 2

                  C H A P T E R 2 Corporate Governance 42

                  C H A P T E R 3 Social Responsibility and Ethics in Strategic Management 70

                  PART TWO Scanning the Environment 93

                  C H A P T E R 4 Environmental Scanning and Industry Analysis 94

                  C H A P T E R 5 Internal Scanning: Organizational Analysis 136

                  PART THREE Strategy Formulation 173

                  C H A P T E R 6 Strategy Formulation: Situation Analysis and Business Strategy 174

                  C H A P T E R 7 Strategy Formulation: Corporate Strategy 204

                  C H A P T E R 8 Strategy Formulation: Functional Strategy and Strategic Choice 236

                  PART FOUR Strategy Implementation and Control 269

                  C H A P T E R 9 Strategy Implementation: Organizing for Action 270

                  C H A P T E R 1 0 Strategy Implementation: Staffing and Directing 300

                  C H A P T E R 1 1 Evaluation and Control 328

                  PART FIVE Introduction to Case Analysis 363

                  C H A P T E R 1 2 Suggestions for Case Analysis 364

                  PART SIX WEB CHAPTERS Other Strategic Issues

                  W E B C H A P T E R A Strategic Issues in Managing Technology & Innovation

                  W E B C H A P T E R B Strategic Issues in Entrepreneurial Ventures & Small Businesses

                  W E B C H A P T E R C Strategic Issues in Not-For-Profit Organizations

                  PART SEVEN Cases in Strategic Management 1-1

                  GLOSSARY G-1

                  NAME INDEX I-1

                  SUBJECT INDEX I-7

                  ix

                  This page intentionally left blank

                  Contents

                  Preface xxix

                  PART ONE Introduction to Strategic Management and Business Policy 1

                  C H A P T E R 1 Basic Concepts of Strategic Management 2

                  1.1 The Study of Strategic Management 5

                  Phases of Strategic Management 5

                  Benefits of Strategic Management 6

                  1.2 Globalization and Environmental Sustainability: Challenges to Strategic Management 7

                  Impact of Globalization 8

                  Impact of Environmental Sustainability 8

                  Global Issue: REGIONAL TRADE ASSOCIATIONS REPLACE NATIONAL TRADE BARRIERS 9

                  Environmental Sustainability Issue: PROJECTED EFFECTS OF CLIMATE CHANGE 12

                  1.3 Theories of Organizational Adaptation 12

                  1.4 Creating a Learning Organization 13

                  1.5 Basic Model of Strategic Management 14

                  Environmental Scanning 16

                  Strategy Formulation 17

                  Strategy Highlight 1.1: DO YOU HAVE A GOOD MISSION STATEMENT? 18

                  Strategy Implementation 21

                  Evaluation and Control 22

                  Feedback/Learning Process 23

                  1.6 Initiation of Strategy: Triggering Events 23

                  Strategy Highlight 1.2: TRIGGERING EVENT AT UNILEVER 24

                  1.7 Strategic Decision Making 25

                  What Makes a Decision Strategic 25

                  Mintzberg’s Modes of Strategic Decision Making 25

                  Strategic Decision-Making Process: Aid to Better Decisions 27

                  1.8 The Strategic Audit: Aid to Strategic Decision-Making 28

                  1.9 End of Chapter Summary 29

                  APPENDIX 1.A Strategic Audit of a Corporation 34

                  xi

                  C H A P T E R 2 Corporate Governance 42

                  2.1 Role of the Board of Directors 45

                  Responsibilities of the Board 45

                  Members of a Board of Directors 48

                  Strategy Highlight 2.1: AGENCY THEORY VERSUS STEWARDSHIP THEORY IN CORPORATE GOVERNANCE 50

                  Nomination and Election of Board Members 53

                  Organization of the Board 54

                  Impact of the Sarbanes-Oxley Act on U.S. Corporate Governance 55

                  Global Issue: CORPORATE GOVERNANCE IMPROVEMENTS THROUGHOUT THE WORLD 56

                  Trends in Corporate Governance 57

                  2.2 The Role of Top Management 58

                  Responsibilities of Top Management 58

                  Environmental Sustainability Issue: CONFLICT AT THE BODY SHOP 59

                  2.3 End of Chapter Summary 62

                  C H A P T E R 3 Social Responsibility and Ethics in Strategic Management 70

                  3.1 Social Responsibilities of Strategic Decision Makers 72

                  Responsibilities of a Business Firm 72

                  Sustainability: More than Environmental? 75

                  Corporate Stakeholders 75

                  Environmental Sustainability Issue: THE DOW JONES SUSTAINABILITY INDEX 76

                  Strategy Highlight 3.1: JOHNSON & JOHNSON CREDO 78

                  3.2 Ethical Decision Making 79

                  Some Reasons for Unethical Behavior 79

                  Strategy Highlight 3.2: UNETHICAL PRACTICES AT ENRON AND WORLDCOM EXPOSED BY “WHISTLE-BLOWERS” 80

                  Global Issue: HOW RULE-BASED AND RELATIONSHIP-BASED GOVERNANCE SYSTEMS AFFECT ETHICAL BEHAVIOR 81

                  Encouraging Ethical Behavior 83

                  3.3 End of Chapter Summary 86

                  Ending Case for Part One: BLOOD BANANAS 90

                  PART TWO Scanning the Environment 93

                  C H A P T E R 4 Environmental Scanning and Industry Analysis 94

                  4.1 Environmental Scanning 98

                  Identifying External Environmental Variables 98

                  Environmental Sustainability Issue: MEASURING AND SHRINKING YOUR PERSONAL CARBON FOOTPRINT 100

                  xii CONTENTS

                  Global Issue: IDENTIFYING POTENTIAL MARKETS IN DEVELOPING NATIONS 107

                  Identifying External Strategic Factors 108

                  4.2 Industry Analysis: Analyzing the Task Environment 109

                  Porter’s Approach to Industry Analysis 110

                  Industry Evolution 114

                  Categorizing International Industries 114

                  International Risk Assessment 115

                  Strategic Groups 115

                  Strategic Types 117

                  Hypercompetition 117

                  Using Key Success Factors to Create an Industry Matrix 118

                  Strategy Highlight 4.1: MICROSOFT IN A HYPERCOMPETITIVE INDUSTRY 118

                  4.3 Competitive Intelligence 120

                  Sources of Competitive Intelligence 121

                  Strategy Highlight 4.2: EVALUATING COMPETITIVE INTELLIGENCE 122

                  Monitoring Competitors for Strategic Planning 122

                  4.4 Forecasting 123

                  Danger of Assumptions 123

                  Useful Forecasting Techniques 124

                  4.5 The Strategic Audit: A Checklist for Environmental Scanning 125

                  4.6 Synthesis of External Factors—EFAS 126

                  4.7 End of Chapter Summary 127

                  APPENDIX 4.A Competitive Analysis Techniques 133

                  C H A P T E R 5 Internal Scanning: Organizational Analysis 136

                  5.1 A Resource-Based Approach to Organizational Analysis 138

                  Core and Distinctive Competencies 138

                  Using Resources to Gain Competitive Advantage 139

                  Determining the Sustainability of an Advantage 140

                  5.2 Business Models 142

                  5.3 Value-Chain Analysis 143

                  Strategy Highlight 5.1: A NEW BUSINESS MODEL AT SMARTYPIG 144

                  Industry Value-Chain Analysis 145

                  Corporate Value-Chain Analysis 146

                  5.4 Scanning Functional Resources and Capabilities 147

                  Basic Organizational Structures 147

                  Corporate Culture: The Company Way 149

                  CONTENTS xiii

                  Global Issue: MANAGING CORPORATE CULTURE FOR GLOBAL COMPETITIVE ADVANTAGE: ABB VERSUS MATSUSHITA 150

                  Strategic Marketing Issues 151

                  Strategic Financial Issues 153

                  Strategic Research and Development (R&D) Issues 154

                  Strategic Operations Issues 156

                  Strategic Human Resource (HRM) Issues 158

                  Environmental Sustainability Issue: USING ENERGY EFFICIENCY FOR COMPETITIVE ADVANTAGE AND QUALITY OF WORK LIFE 161

                  Strategic Information Systems/Technology Issues 162

                  5.5 The Strategic Audit: A Checklist for Organizational Analysis 163

                  5.6 Synthesis of Internal Factors 164

                  5.7 End of Chapter Summary 165

                  Ending Case for Part Two: BOEING BETS THE COMPANY 170

                  PART THREE Strategy Formulation 173

                  C H A P T E R 6 Strategy Formulation: Situation Analysis and Business Strategy 174

                  6.1 Situation Analysis: SWOT Analysis 176

                  Generating a Strategic Factors Analysis Summary (SFAS) Matrix 176

                  Finding a Propitious Niche 177

                  Global Issue: SAB DEFENDS ITS PROPITIOUS NICHE 181

                  6.2 Review of Mission and Objectives 181

                  6.3 Generating Alternative Strategies by Using a TOWS Matrix 182

                  6.4 Business Strategies 183

                  Porter’s Competitive Strategies 183

                  Environmental Sustainability Issue: PATAGONIA USES SUSTAINABILITY AS DIFFERENTIATION COMPETITIVE STRATEGY 187

                  Cooperative Strategies 195

                  6.5 End of Chapter Summary 199

                  C H A P T E R 7 Strategy Formulation: Corporate Strategy 204

                  7.1 Corporate Strategy 206

                  7.2 Directional Strategy 206

                  Growth Strategies 207

                  Strategy Highlight 7.1: TRANSACTION COST ECONOMICS ANALYZES VERTICAL GROWTH STRATEGY 210

                  xiv CONTENTS

                  Global Issue: COMPANIES LOOK TO INTERNATIONAL MARKETS FOR HORIZONTAL GROWTH 212

                  Strategy Highlight 7.2: SCREENING CRITERIA FOR CONCENTRIC DIVERSIFICATION 215

                  Controversies in Directional Growth Strategies 216

                  Stability Strategies 217

                  Retrenchment Strategies 218

                  7.3 Portfolio Analysis 220

                  BCG Growth-Share Matrix 221

                  Environmental Sustainability Issue: GENERAL MOTORS AND THE ELECTRIC CAR 222

                  GE Business Screen 223

                  Advantages and Limitations of Portfolio Analysis 225

                  Managing a Strategic Alliance Portfolio 225

                  7.4 Corporate Parenting 226

                  Developing a Corporate Parenting Strategy 227

                  Horizontal Strategy and Multipoint Competition 228

                  7.5 End of Chapter Summary 229

                  C H A P T E R 8 Strategy Formulation: Functional Strategy and Strategic Choice 236

                  8.1 Functional Strategy 238

                  Marketing Strategy 238

                  Financial Strategy 239

                  Research and Development (R&D) Strategy 241

                  Operations Strategy 242

                  Global Issue: INTERNATIONAL DIFFERENCES ALTER WHIRLPOOL’S OPERATIONS STRATEGY 243

                  Purchasing Strategy 244

                  Environmental Sustainability Issue: OPERATIONS NEED FRESH WATER AND LOTS OF IT! 245

                  Logistics Strategy 246

                  Human Resource Management (HRM) Strategy 246

                  Information Technology Strategy 247

                  8.2 The Sourcing Decision: Location of Functions 247

                  8.3 Strategies to Avoid 250

                  8.4 Strategic Choice: Selecting the Best Strategy 251

                  Constructing Corporate Scenarios 251

                  Process of Strategic Choice 257

                  CONTENTS xv

                  8.5 Developing Policies 258

                  8.6 End of Chapter Summary 259

                  Ending Case for Part Three: KMART AND SEARS: STILL STUCK IN THE MIDDLE? 266

                  PART FOUR Strategy Implementation and Control 269

                  C H A P T E R 9 Strategy Implementation: Organizing for Action 270

                  9.1 Strategy Implementation 272

                  9.2 Who Implements Strategy? 273

                  9.3 What Must Be Done? 273

                  Developing Programs, Budgets, and Procedures 274

                  Environmental Sustainability Issue: FORD’S SOYBEAN SEAT FOAM PROGRAM 274

                  Strategy Highlight 9.1: THE TOP TEN EXCUSES FOR BAD SERVICE 277

                  Achieving Synergy 278

                  9.4 How Is Strategy to Be Implemented? Organizing for Action 278

                  Structure Follows Strategy 279

                  Stages of Corporate Development 280

                  Organizational Life Cycle 283

                  Advanced Types of Organizational Structures 285

                  Reengineering and Strategy Implementation 288

                  Six Sigma 289

                  Designing Jobs to Implement Strategy 290

                  Strategy Highlight 9.2: DESIGNING JOBS WITH THE JOB CHARACTERISTICS MODEL 291

                  9.5 International Issues in Strategy Implementation 291

                  International Strategic Alliances 292

                  Stages of International Development 293

                  Global Issue: MULTIPLE HEADQUARTERS: A SIXTH STAGE OF INTERNATIONAL DEVELOPMENT? 294

                  Centralization Versus Decentralization 294

                  9.6 End of Chapter Summary 296

                  C H A P T E R 1 0 Strategy Implementation: Staffing and Directing 300

                  10.1 Staffing 302

                  Staffing Follows Strategy 303

                  Selection and Management Development 305

                  Strategy Highlight 10.1: HOW HEWLETT-PACKARD IDENTIFIES POTENTIAL EXECUTIVES 306

                  Problems in Retrenchment 308

                  International Issues in Staffing 309

                  xvi CONTENTS

                  10.2 Leading 311

                  Managing Corporate Culture 311

                  Environmental Sustainability Issue: ABBOTT LABORATORIES’ NEW PROCEDURES FOR GREENER COMPANY CARS 312

                  Action Planning 316

                  Management by Objectives 318

                  Total Quality Management 318

                  International Considerations in Leading 319

                  Global Issue: CULTURAL DIFFERENCES CREATE IMPLEMENTATION PROBLEMS IN MERGER 321

                  10.3 End of Chapter Summary 322

                  C H A P T E R 1 1 Evaluation and Control 328

                  11.1 Evaluation and Control in Strategic Management 330

                  11.2 Measuring Performance 332

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